CONFLICT RESOLUTION: MEDIATION IN ACTION


Mediation is an alternative dispute resolution (ADR) mechanism based on the dialogue between parties, facilitated by a mediator, aimed at the construction of an agreement that satisfies their interests.

It empowers individuals, families and communities by providing them with the necessary knowledge, resources and strategies to create meaningful solutions that will work for all parties involved. With the right support, mediation can be a powerful and transformative tool for resolving conflicts and improving relationships.

With this course it is intended that the students become familiar with the characteristics of mediation, its procedure and its practical application.

Students will also acquire communication and conflict management techniques and will develop ethical and cultural awareness, emotional sensitivity, personal empathy, creativity, and balance.

Date
Number Hours
0 hours
Course Code / UFCD Code:
CRMA
Typology
Open Undergraduate Module
Mode of delivery
Blended, in-person week at IPCA, Portugal
Location

Blended, in-person week at IPCA, Portugal

Organised By

IPL, IPCA, NHL Stenden

Certification

No image available
Programmatic synthesis
Language of instruction
English - United Kingdom
ECTS credits
3 ECTS credits
Academic Recognition
Means Criteria
Prerequisites

Scholarship Available

Admission Conditions

How to apply
Fill in the application form
Target Audience
Selection criteria
Training Area
Special Conditions
Learning Teaching Strategy
Professional Output

Workload Breakdown
Proposed Learning Outcomes

At the end of this SAP, students will be able to:

distinguish mediation from other out-of-court mechanisms (such as arbitration)

understand the framework of mediation in Europe

be skilled in communication techniques in a mediation proceeding

Identify and apply the stages of the mediation process

be skilled in and apply some of the mediator techniques

Coordination
IPL,

IPCA,

NHL Stenden
Read all the details about this programme.
Please send an email to run-eu@ipca.pt or SAPchanginggames@ipca.pt if you have any further questions.